Elite’s Pro Service is one of the best 20 group processes ever conceived, and is specifically designed to provide shop owners with the tools to succeed in their businesses and achieve more in their lives. Pro Service engages with automotive professionals to provide the next generation of solutions to help solve real business challenges and analyze business performance with real-time data. Membership includes one-on-one coaching, onsite shop reviews, online meetings, collaboration with industry peers, problem solving, brainstorming, training, networking, and virtually 24/7 support. We’re here to inspire, engage, support, and help you navigate your way to a brighter business future! Are you ready? If so, contact us for a complimentary consultation!
90 successful, business savvy shop owners working together to boost business performance
A nationally recognized business coach with over 20 years of coaching experience and over 40 years spent in the Automotive industry
Comprehensive host shop meetings performed twice a year, including onsite shop visits, collaboration and training to provide immediate solutions to current issues
Yearly Pro Service Conference with training from outside the industry addressing leadership, marketing, employee retention and acquisition, succession planning and more!
Regular online meetings to keep you tuned up
Information-rich financial Dashboard with charting, trending and analytics to benchmark performance
Vast library of information resources developed for owners, managers, service advisors and technical staff
Pro Service is more than a “20 Group” process; it is a community. Colleagues in Pro Service develop lifelong friendships. The inception of Pro Service was in January 2008, and 54 of the 90 current Colleagues are still from the original group. Most of those business owners have been working with Coach Jim Murphy since he started coaching. It is truly a brotherhood! There have been several occasions where a Colleague was in trouble with their business, and other Colleagues would “jump on a plane” to help them in any way they could. Pro Service is a caring culture that you will not find in any other coaching program or peer group. It is worth your time to learn more.
The Elite Pro Service in many ways has been a life line for myself and my business. The support of a coach and other colleagues has been vital to me and given me the courage to make hard decisions that come with owning a business. I've been fortunate to experience great success in my 43 plus years of running an automotive repair shop. I don't think I could have done as well without Elite Pro Service. My only regret is not knowing about this kind of support sooner in my career.
Richard Zaagman – Community Automotive
I cannot endorse the Pro Service process highly enough! The automotive repair business is challenging for reasons we all understand but at the end of the day it is a business. A business that should nurture our lives and those of our staff and families. It is so easy to get mired down in the weeds of day to day vehicle repair and lose sight of the end goals. Do we want to pass on the business to an employee or family member? Do we want to sell and retire early? This is where Pro Service steps in.
Jim Murphy keeps us all on track to reach our true goals. He regularly implores us to declare our goals and modify them if and when need arises. Pro Service is not a 20 group, it is a team of like-minded business owners striving to create great companies that support their employees, communities, and grow real value for the owners. I have developed close friendships in Pro Service and really enjoy being part of other great shop owners lives. I can honestly say that I have achieved goals in the past ten years that that I would not have attained without the support and guidance of Jim and my Pro Service friends and colleagues. The process has been a very rewarding experience.
Rich Cox – Orion Automotive
If you want to drive your business forward join a 20 Group. Here's how a 20 Group works: At the first meeting you tell a group of strangers stuff about your business that you would not tell your friends or family. Then the next meeting that same group of strangers will tell you stuff about your business that your friends or family would not tell you. At the third meeting these strangers are your friends…………….some are still strange but their friends. The 2nd best thing I ever did to help our business was to join a 20 Group. The BEST thing I ever did to help our business was to join a 20 Group run by Jim Murphy and Elite.
Brian Yingling – Yingling Auto Service
You simply can’t put a value on Jim. He’s more than a just a coach and a mentor, he’s an asset. He is also a catalyst for growth in every single company he works with, and I can say that since coming on board with Pro-Service with Jim Murphy in my corner, our sales have increased exponentially, and I’ve surpassed my personal and professional goals year-after-year. My entire team now has goals that they actively pursue. Real, tangible, smart, relevant, attainable goals. With Jim’s direction, we went from a strong team to a powerful team. When we reach our goals, we keep going, we aim higher, and now, we work together better than ever before.
Jim is quick to answer questions, chat about what’s going on, and get me the help I need to keep pushing forward through challenges. He has always had my back from the very beginning, and he has wanted nothing but the best for me and my company.
I can’t wait to see where we go next. Thank you, Jim!
Henry Roggi – Roggi’s Auto Service
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